5 minutes with… Ken Fissenden
What is your role at Corps and what does it entail?
I’m a national account manager for the UK and Ireland and work with all of Corps clients. I’m the link between our senior management and the team managing the day to day activities on the accounts. I work with clients in lots of different industries all over the UK and this week alone I’ve visited clients in Wales, Ipswich and London. It’s my job to ensure consistency across the field, trouble shoot and implement service improvements.
When did you start your career in security?
I started out in security 28 years ago and my first role was working with the in-house security team at Tesco as a manned guard.
If you weren’t in security, what would you be doing as a career?
I studied Media at college, but timing wasn’t right to find a job in the industry as my course finished during the credit crunch in 2007 so I suppose I might be doing that. I do really enjoy the security industry though so I can’t imagine doing anything else now.
Can you tell us a little about your background?
Since starting out as a security guard at Tesco I’ve worked for a number of big corporate organisations including Cordant Services and Advance Security. I’ve spent the last 20 years in security management roles and joined Corps in March 2016 as a national account manager. Corps wasn’t as big when I first joined but the business has progressed rapidly over the last three years.
What’s your favourite thing about your job?
I love the family environment at Corps. I’ve previously worked for a number of big companies where often you are just a number but at Corps this couldn’t be more different. Everyone is so grounded and welcoming and you can talk to anyone. There’s no hierarchy and everyone’s opinions and suggestions are valued and taken seriously.
I also enjoy the challenges presented in my role as well as meeting different people and teams on an almost daily basis. My role is so varied there are no two days the same.